Social responsibility Essay

From the given company information and profile, it seems that Company Q’s current attitude toward social responsibility could be improved. Customers are not only interested in what products and services stores offer, they are also interested in how the companies serve the community. Company Q needs to change a few policies in order to improve their current social standing in the views of their customers. First, closing stores in areas of need is not a customer-friendly policy.

Next, offering products customers ask for, but with limited selection and high profit margins is not a customer oriented policy. Finally, refusing to donate day-old products to charity shows a lack of caring for the communities the company serves. Closing stores in higher-crime areas because they are losing money is not socially responsible. The information does not say they were closed because of being crime targets or that measures were taken to help the stores succeed. Before closing the stores, management should have tried different strategies to help the stores make a profit.

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Perhaps more community involvement within schools or charitable organizations in the areas would have drawn customers to the stores and also helped decrease crime in the neighborhoods. Current customers asked for Company Q to carry certain products, such as health-conscience and organic food items. These customers wanted to shop at Company Q to purchase these items rather than go to a different store. Company Q complied with the request, but did not do so as a socially responsible corporate citizen.

These customers are obviously loyal Company Q shoppers or they would have gone to a different store to purchase the requested items. Company Q took advantage of these customers by offering the requested products, but with very high profit margins themselves. Instead of offering their most loyal customers some type of reward for shopping with Company Q, they are making the most money from them on their requested products. Finally, Company Q refused a request by their service area’s food bank to donate day-old products because of worries over losing money due to fraud and stealing by employees.

In order to improve their corporate citizenship and fulfill social responsibility, Company Q should be open to requests to donate food that will be thrown away regardless to non-profit agencies. It will not be a loss for the company because they are throwing it away anyway. If they donate the food, they could possibly receive tax benefits. If Company Q is truly afraid of fraud by employees, they should review their hiring and retention policy rather than deny legitimate requests to help the neighborhoods they occupy.

Social responsibility Essay

Executive Summary

Business organisations have walked up to the demand for being committed towards Corporate Social Responsibility. But still bulk have merely been taking up some signifier of philanthropic activities for its stakeholders. Fostering a strong corporate civilization which emphasizes Corporate Social Responsibility ( CSR ) values and competences is required to accomplish the interactive benefits. The employees of an organisation occupy a cardinal topographic point in developing such a civilization which underlines CSR values and competences.

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The present survey, hence, is an effort to research the battle of human resource direction professionals in set abouting Corporate Social Responsibility. It besides suggests Human Resource Management to take a prima function in promoting CSR activities at all degrees. The combined impact of CSR and human resource activities, which reinforce desirable behaviour, can do a major part in making long term success in organisations.

Successful coders on societal duty rely to a great extent on enlightened people direction patterns. In this context HR section is assumed to be the coordinator of CSR activities in acquiring the employment relationship right which is a stipulation for set uping effectual relationships with external stakeholders and therefore can point the employees and the organisation towards a socially responsible character.

Chapter 1

Corporate societal duty outlooks and demands of stakeholders on corporate values and consistence in pattern, non merely as clients and investors are besides employees, providers, communities, regulators, particular involvement in the community and groups. CSR describes a company ‘s committedness to be accountable to its stakeholders.

Demand economic and societal and environmental effects of their actions for the direction of corporate societal duty of companies to maximise benefits and minimise negative 1s.

Corporate societal duty in society about the public presentation of responsibility, but must besides derive a competitory advantage. Effective corporate societal duty within the plan, companies can:

Improved entree to capital

Sharpen decision-making and hazard decrease

Improve trade name image

New markets to research, including concealed characteristics pre-business

Low cost

To pull and actuate employees.

Corporate Social Responsibility Overview
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“ Social duty ( is the ) duty of an administration for the impacts of its determinations and activities on society and the environment through transparent and ethical behavior that is consistent with sustainable development and the public assistance of society ; takes into history the outlooks of stakeholders ; is in conformity with applicable jurisprudence and consistent with international norms of behavior ; and is integrated throughout the administration. ”

Working definition, ISO 26000 Working Group on Social Responsibility, Sydney, February 2007
Corporate societal duty is known by a figure of other names as good. These corporate duty, corporate answerability and corporate moralss, corporate citizenship or supervising, responsible concern, and ternary line include several names. Too fast, a modern concern pattern is integrated into the corporate societal duty issues, and there is a “ responsible fight ” or, as it has in head the inclination to “ corporate sustainability ” .

In general, it is clear that in a transparent and accountable societal and environmental issues and economic values, civilization and decision-making schemes and processes to incorporate and develop best patterns in this company, and make wealth and better the public presentation of corporate societal duty in society.

A statement of the World Business Council for Sustainable Development in the private sector ‘s and CSR part to sustainable economic development. Laws and ordinances, and corporate societal duty, based on conformity with committednesss and activities related to building as a whole “ criminal ” include:

Corporate administration and moralss ;

Health and Safety ;

Environmental Management ;

Human Rights ( including the cardinal rights at work ) ;

Sustainable Development ;

Safety and wellness, including working hours and rewards ) working conditions ;

Labour dealingss ;

Chapter 2


CSR is now an of import portion of many companies and HR professionals perform major responsibilities in the turning importance of corporate societal duty in nourishing, originating and developing CSR public presentation in the companies. Whereas some other companies have different CSR executives and they are in charge for pull offing events and organizing, most of the companies expect HR professionals and besides other workers to put their personal clip to take part in these type activities.

In corporate scenario, these yearss ‘ employees usually work approximately 8 to 10 hours daily but employers expect them for multitasking in their topic of work. For sustainability of CSR enterprises is a ambitious state of affairs in this sort of feverish gait of work. Consequently, Human Resource experts play a important portion in the different countries of edifice tough organizational civilization allying with nucleus concern moralss, fostering relationship which is truly perceptive to the society civilization, acquiring all employees in dynamic community actions and mensurating environment in direct to happen all menaces to the society.

Human Resource subdivision ever plays a important undertaking in attesting that corporation take on Corporate Social Responsibility program. Furthermore, Human Resource section can manage the Corporate Social Responsibility program public presentation and oversee its bridal proactively, although observing its accomplishment right through the corporation. Human Resources engineering besides can give aid within a Corporate Social Responsibility prospect, every bit good as dropping the concern C Markss to advantage of the Earth. Get down with following countries

Encourage green exercising and execution

Promote a civilization of corporate societal duty

Success commemorate

Communicating and sharing the different values of CSR with employees and to the society.

Execution and Promoting Green Practices for CSR

Execution green patterns is to back up in ecological waste decline, whilst encouraging and advancing growing, better concern beliefs and long-run exercisings that support both corporate and personal answerability. Preservation has turn into an acknowledged manner of industry our Earth or planet improved. Plummeting every worker ‘s C footfall is a large manner of achieving energy saving and besides recycling dissipate ingeniousness off the land. Some suggestions for the beginning stairss:

Recycling paper, bottles and tins in the organisations ; place departmental strivings.

Collection of contributions and nutrient for the victims of hurricanes and inundations and besides other natural catastrophes all over the universe.

Carry closing off visible radiations and pressmans, computing machines and besides other equipments after working hours and besides on weekends for more energy declines.

Work with them on the desktop to exchange to a laptop computing machine. ( 90 % of notebooks consume less power. )

HR Strategic Directions

The most of import duty of human resource professional is to do cognizant the employees about the company ‘s committednesss to CSR and the scope of different activities that employees can affect themselves.

Enterprises of CSR can be incorporated in the beliefs of an organisation and besides understanding it within the nucleus moralss and undertaking statements of the corporation.

CSR should be included in HR patterns as one of the major strategic necessity of the corporation ‘s annual ends and besides do CSR everyone ‘s concern and make non consign it to any precise group of employees.

HR experts besides has to execute a really of import portion in implementing, specifying and adding values and besides supervising CSR patterns and policies, if they are besides engage and run into the chances of the cardinal stockholders is that employees.

If companies want to pull and name better quality staff they need to hold better CSR prospective.

Challenges in HR & A ; CSR Involvement

HR has to place how CSR is associated to concerns and HR exercisings. Human Resource sections have to acquire support for the CSR from outside and inside communicate systematically and organisation.

Human Resources for active trade finance, public dealingss, selling, etc. demand to join forces with other working maps.

Human resources sections have to acquire its top squad on the board and understand how to sell the benefits of CSR to assorted stakeholders.

Human resources should develop corporate codifications based Torahs in the state to develop the bing Torahs, every bit good as to guarantee societal duty coverage and answerability and transparence of the system.


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