Food they are.For example : A person

Food can include a wide range of styles and cuisine types. These can be classified by country, for example, traditional British or Italian; by type of cuisine, for example, oriental or a particular speciality such as fish, vegetarian or health food.Beverages includes all alcoholic and non-alcoholic drinks. Alcoholic beverages include wines and other types of alcoholic drinks such as cocktails, beers and cider, spirits and liqueurs. Non-alcoholic beverages include bar beverages such as mineral water, as well as tea, coffee, chocolate, milk and milk drinks and also proprietary drinks such as Bovril.                                                           (Food and beverage service 9th edition )In hospitality, food and beverage reigns supreme. It is the largest element of the hospitality industry that takes the form of high end restaurants, fast food eateries, catering establishments and many other manifestations. Guests that stay in hotels are either on business trips or a stay for a short duration who expect quick service. Restaurant in the hotel offer all the three meals for the guests. When the restaurant is the part of the hotel, food and beverage can dramatically enhance the overall guest experience by offering excellent food and first class customer service. Guests  may also need banquet halls to hold conferences, business meetings and other functions.The meal experience There are different kinds of food and beverage operations, designed to meet a wide range of demand. These different types of operations are designed for the needs people have at a particular time, rather than the type of people they are.For example : A person maybe a business customer during the week but a member of a family at the weekend. They may want a quick lunch on one occasion, a snack while travelling, a sudden meet up with a bunch of friends, a meal with the family or at the same time that particular person may wish to book for a special event like a wedding or any other special occasion. It’s main aim is to achieve customer satisfaction. The needs that customers seek to satisfy are:• Physiological – The need of special food items• Economic – The need for good value for the price paid• Social- A friendly atmosphere • Psychological-The need for enhancement of self esteem • Convenience- the desire for someone else to do the workFood and beverage outlets in a hotel1. Restaurants Restaurants are places where food and drinks is served. There are various types of restaurants. Out of them ‘all day dining restaurants’ can be seen in hotels. They are usually called as coffee shops or cafe in hotels. They are comparatively big in size and consist of many covers compared to other restaurants in the same hotel. The main reason why they’re called all day dining restaurants is because they offer meals throughout the day. That is breakfast in the morning to lunch toward the evening to supper at night.Another type of restaurant is ‘speciality restaurants’ . These restaurants usually consist of food which are related to national or regional character or cuisine attached to them. For example : Italian speciality restaurants , Chinese speciality restaurants. In some hotels they offer cuisines from more than one country in the same restaurant or the dishes on the menu at the restaurant has food specialities from a wide range of nations, which is called ‘multi cuisine speciality restaurants’ 2. LoungeThe lounge service area in a hotel, is place where food and drinks are served to the customers in a comfortable seating environment, people sit without an particular agenda. This is an area that has some nice sofas in a loose encompassing which is ideal for passing time with friends. Lounge in a lobby, cocktail lounge, cigar lounge and other types of lounges can be seen in hotels which will enhance the satisfaction of customers by giving them space to decide what they want from what is available. 3. BarThe only true requirement of a great hotel is that it have a decent bar somewhere on the premises. Bar is a place where both alcoholic and non alcoholic beverages are served depending on the type of bar. The service in bard are fast and quick. Different kinds of bars such as club bard, pool bars, wine bars, cocktail bars, juice bars and many more can be seen in hotels.4. Room service/ in room dining Room service which can also be called as in room dining is the service of food and drinks in guest rooms in a hotel. Room service is the part of the hotel operations where they serves food conveniently to respective guest rooms by just calling the room service department and place the order of food and drinks to be sent to their room. Basically this is decided by the customer according to their needs. Customers will always expect a better in room dining service from the hotels to match their expectations   5. Meetings and conference roomsMeetings and conference rooms together with ballrooms cone under the banquets and conference section. They are a great source of revenue in food and beverage department usually in corporate and city hotels. Meetings, Incentives,  Conferences and Exhibitions (MICE) can alone bring a grater revenue to hotels in comparison to other service outlets in hotels.6. BallroomsThese are large rooms which are primarily used for functions and weddings. This section is the most dynamic section in food and beverage with the conference section which is more physically demanding and creatively oriented.7. Delicatessen This is a place where guests can buy freshly produced products ranging from freshly baked bread, fresh salads, cold meat, cakes and other products like homemade ice cream and healthy drinks.


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