first is the step of achieving organization

first assignment of organization
management

 

chapter
1:conceptual question

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a)explain
how manager differ from no managerial employees?

 

:-Manager
are the one who make crucial decision in the organization.decision making takes
vital role in the  development  of the 
organization.wihtout proper decision making,organization can be collapse
and will be in debt.

the
development or fail in the organization is the responsible of the managaer.A
good manager takes proper decisiion according to the situation.manager have to
do all work concerning the organizaation.

     

   whereas the no managerial employee can be
skilled or unskilled.and they dont take any decision in the organization as
they dont have right .non managerial employee is the labourer and he earns the
daily purpose(wages).they receive the order from the manager and perform the
task .Non-managerial employee involve in one work daily.

 

hence,Non-managerial
employee receive the work from the manager as manager provide them their
earning. and manager are liable for loss and profit in the organization.

 

b)Describe
how to classify  managers in
organization?

:-manager
are the overall responsibility of the organization.manager overseas the work of
the non managerial employee.

            There are three type of manager:

1)top level
manager

2)middle
level manager

3)first-line
manager

1)top level
manager:Top level manager is the decision making of overall organization.he
make plan and policies of the organization.

E.G:Managing
director.

2)Middle
level manager:Middle level manager is the person who manage the First line
manager.it is found between first line manager and top level manager.

3)first line
manager:First line manager is the person who overseas the work of non managerial
employee.they take part in production and servicing the customer.

E.G:Department
manager,Production manager.

 

c)Define
Management?

Ans:-management
is the step of planning,leading,controlling and motivating with the aim of
overall development of the organization.it is the step of achieving
organization goals by working together and other organizational resources.

 

D) Explain
why efficiency and effectiveness are important to management?

Ans:-Efficiency
and Effectivenss are the most essential part of the organization.without
essential and effectiveness in the organization,company cant grow and will be
in debt of bank.

  Efficiency means the getting the job done in
a specific time and getting the most output.

Effective means
the distributing the job according to the person skills,knowledge and
talent.through this step,organization can get maximum output from the human
skilled .

Hence,efficiency
and effectiveness are interrelated to each other.

 

E) Describe four functions of management?

Ans:-

1)Planning:it
is the important parts of the organization.it create a detailed action plan for
the future reference.it is the process of what to do,how to do and when to do
the specific work at which place.it is the step of risk management.it avoid the
risk from upcoming future.it is an ongoing process in the organization.

2)Organizing:-it
is the second step  function of  management.it determine how to distribute the
resources and organize the employee.manager delegate limited amount to non
mageraial employee.and provide the direction if they are doing wrong .manager
organize the how many units and subunits or department are needed .

3)Directing:-it
is the one of the most important step in management.it give direction or
instruction to employee and get work done by motivating them,supervising the
activities of employee,communiting with them.

   Hence,it mainly include
supervising,motivating,communicating and leadership

4)Controlling:-it
is the last function of manager.manager start to match the actual plan with the
planned performance.

  If it didn’t match accordingly then,manager
will try to find the correct solution 
and solve the solution for matching the planned performance.

 

F) Explain
Mintzberg’s managerial roles?

Ans:-   Mintzberg published his Ten Management Roles in his book,
“Mintzberg on Management: Inside our Strange World of Organization,” in 1990.

 The Mintzberg’s managerial roles are explained
below:-

 

1.
Figurehead: As a manager, a person has social and legal responsibilities. He is
expected to be a source of inspiration and motivation.

2. Leader:
the Manager provides leadership for the team, department.it’s where the manager
manages the performance and responsibilities of everyone in the organization.

3.Liasion:
Managers must communicate with internal and external contacts. A person need to
manage the network effectively on the behalf of your organization.

4.
Monitor:  In this role, the manager
regularly have to find out the information related to organization looking for
relevant changes in the environment. A person  also monitor the team, in terms of both their
productivity and their well-being.

5.Disseminatior:
This is where the manager communicates potentially useful information to team.

6.
Spokesperson: Managers represent and speak on the behalf of organization. In
this role he/she is responsible for translating information about organization
and

7. Entrepreneur:
As a manager, a person will create and control change within the organization
for solving problems, generating new ideas, and implementing them.

8.
Disturbance Handler: When an organization hits an unexpected disturbance, the manager
must take charge. A person also need to help mediate disputes within it.

9. Resource
Allocator: This involves allocating funding, as well as assigning staff and
other organizational resources.

10.
Negotiator: The manager needed to take part in, and direct, important
negotiations within the team, department or organization.

 

G)Describe
Kartz’s three essential managerial skills and how the importances of these
skills change depending on managerial levels.

Ans:- Robert L. Kartz concluded that managers needed three
essential skills. 

                                 These are
technical skills, human skills and conceptual skills which are described below:

 

1)Technical
skills:- It is one the most necessary skill of
manager. It is  more important for
lower-level managers. This is because lower-level managers manage employees who
use tools and techniques to produce the organization’s products and services.

2) Human skills:- It is most important at top levels manager,
because all  top level managers must deal
directly with people on the behalf of the organization

3)Conceptual
skill:- Conceptual skills are most important
at top levels of management. Managers at top levels must use conceptual skills
to see the organization as a whole. A good manager need to understand the
relationship among various subunits, and to visualize how the organization fits
in external  or internal environment.

 

H)Describe
some early evidences of management practice?

 Ans: Management leads to success or failure
of  the organization, office etc.
Effective and efficient management is the step  of success. A successful management projects
are the historical pyramid of Egypt and the Great Wall of China which
represents  the most organized management
efforts in history.

        Hence, By looking to the great
invention in the history resulted from the successful management activities.

 

I)Describe
two important historical events that are significant to the study of
management?

Ans:-The two
important historical events that are significant to the study of management are
described below:-

1) In 1776,
Adam Smith published The Wealth of Nation,
in which he said that  economic
advantages that organizations and society would gain from the division of labor.The division of labor
involved the  dividing the job to proper
person according to their talent,experience.           

Smith’s work
proved that division of labor increased productivity by increasing each
worker’s skill . It also saved time and it encouraged the  development of labor-saving inventions and
machinery

2) The
second important event is the Industrial
Revolution, which started in the late eighteen century.  During the Industrial Revolution, machine
power was substituted for human power. This made it more economical to
manufacture goods in factories rather than at home. Large efficient factories
needed a good managers to take proper decision and to make sure that enough
material to make products. Managers were also needed to assign tasks to people
and to direct daily activities.

 

J)Describe
about the contribution made by F.W Tylor and Frank and Lillain Gilbreth?

Ans:- F.W Tylor was an American mechanical engineer.he was one of
the management advisor. Taylor was one of the talented
leaders of the Efficiency Movement and his ideas, broadly conceived, were
highly influential in the Progressive Era. 

I) He replace
the old rule-of-thumb method and

develop a
science of each element

ii)
Scientifically select and then train, teach and develop the worker.

iii)
Heartily cooperate with the employee to make sure that all work is done in
accordance with the principles of the science that has been developed.

iv) Division
of work and responsibility are almost  equally distributed between  management and workers. Management does all  the work for the better suited of employee.

 

:-Frank and
Lillain Gilbreth: Frank and Lillian Gilbreth were a husband-and-wife team who
worked as engineers in the early part of the 20th century. Lillian carried on
this work after the death of Frank in 1924. Their main aim was on the fields of
motion study and time study, combined with an interest on the psychology of
efficiency and work. Their contributions are listed below:-

1)
 Reduce the number of motions in a task to increase efficiency.
2) The aim of increased efficiency is both increased profit and greater worker
satisfaction.

 

K)Describe
total quality management?

Ans:- :  The total quality
management are:

1) Intensive
focus on the customer:The customer includes buyer who buy the  products or service.the internal customers who
interact with and serve others in the organization.

2) Concern
for continual improvement: Quality management is never being satisfied. Quality
should always be improved.

3) Process
focused: Quality management focuses on quality of goods and services and It is
continually improved.

4)
Improvement in the quality of everything the organization does:  This relates to the final product, how the
organization manage deliveries, how it responds to complaints, how politely the
phones are answered.

5) Accurate
measurement: it uses statistical techniques to measure every critical variable
in the organization. These are compared against standards to identify problems,
find  them to their roots, and eliminate
their causes.

6)
Employment of employees: it involves the people on the improvement  process. Teams are widely used in quality
management programs as empowerment vehicles for finding and solving problems.

L) Discuss how the systems approach helps us understand
management?

Ans:-the
systems approach help us to undertand management is a concept that represent
the organization as:input, process and output.these three are interconnected.

=Inputs will
include raw materials, funds or technology. =process means to manufacturing and
quality assurance operations in an industrial setting.

 =Outputs will be the final  products. The system use the feedback response
to help in correcting or minimizing errors when executing certain operations.

 

M)Explain
how the contingency approach is appropriate for studying management?

Ans:-Contingency
is also known as situational approach.situational approach state that there is
no one universally applicable set of management rules to manage the
organization.

management
theory that suggests the most appropriate style of management is dependent on situation.
Contingency managers  pay attention to both
situation and their own styles and make efforts to make sure both work  well and efficiently.

Contingency
theory may also produce good leaders who can develop their skills in multiple
areas.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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